Return & Exchange Policy

Eligibility: Returns and exchanges accepted within 30 days of purchase, provided items are unworn, unwashed, and have original tags.
Exceptions: Items marked as “final sale” are not eligible for return or exchange.
Process: Customers can initiate returns/exchanges through our online portal or in-store with proof of purchase.
Refund Method: Refunds issued to the original payment method or as store credit upon inspection of the returned item.

Shipping Policy

Processing Time: Orders are processed within 1-3 business days.
Delivery Time: Standard shipping (5-7 business days), expedited shipping (2-3 business days).

International Shipping:

 

Available with varying rates; customs fees may apply based on the destination country.

Sustainability & Ethical Sourcing Policy

Materials: Commitment to using eco-friendly and sustainable fabrics (e.g., recycled polyester, organic cotton).
Labor Practices: Partnerships with suppliers who adhere to ethical labor standards, including fair wages and safe working conditions.

Warranty Policy

Coverage: A limited one-year warranty on manufacturing defects, excluding damage due to normal wear and tear, improper use, or washing.
Resolution: Defective items can be repaired, replaced, or refunded based on our inspection.

Privacy Policy

Data Collection: Customer data is collected only for order processing, marketing (with consent), and improving services.
Security: All personal information is encrypted and stored securely.
Opt-Out: Customers can opt out of marketing communications at any time.

Fitness Ambassador Program Policy

Eligibility: Open to fitness professionals, influencers, or enthusiasts with an active social media presence.
Benefits: Discounted products, early access to launches, and promotional codes.
Expectations: Ambassadors are required to promote the brand authentically and adhere to brand guidelines.

Discount Policy

Sales & Promotions: Discounts cannot be combined with other offers. Promo codes must be applied at checkout and cannot be retroactively applied.
Exclusions: Some collections may be excluded from promotional discounts.

Care Instructions Policy

Label Guidance: Follow care labels for optimal product longevity.
General Recommendations: Wash activewear in cold water with like colors, avoid fabric softeners, and air dry to maintain elasticity.