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What is your return policy?We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and have the original tags attached.
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How do I initiate a return or exchange?You can start the return process by emailing our customer service team at swtnbydrew@gmail.com
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Do you offer refunds?Yes, refunds are issued to the original payment method once the return is processed and approved.
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How long does it take to process my order?Orders are typically processed within 3-5 business days. You’ll receive a confirmation email once your order has shipped.
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Do you offer free shipping?No, we do not offer free standard shipping on orders at this time.
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Do you ship internationally?Yes, we ship to many countries worldwide. Shipping rates and delivery times vary by location. Please note that customs fees may apply.
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Can I change or cancel my order after placing it?All orders are finally once the order has been placed.
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How do I find the right size?Our size chart is available on every product page. If you’re unsure, our customer service team can assist you in finding the best fit.
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How should I care for my activewear?To extend the life of your activewear, wash in cold water with like colors, avoid fabric softeners, and air dry whenever possible.
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Are your products sustainably made?Yes, we prioritize eco-friendly materials such as recycled polyester and organic cotton, and we partner with ethical manufacturers.
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Can I use more than one discount code?Only one discount code can be applied per order.
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How can I stay updated on promotions?Sign up for our newsletter and follow us on social media to stay informed about upcoming sales and exclusive offers.
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Do I need an account to place an order?No, you can check out as a guest. However, creating an account allows you to track orders and save your preferences.
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How do I reset my password?Click on the “Forgot Password?” link on the login page and follow the instructions to reset it.
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What is the Fitness Ambassador Program?It’s a program for fitness professionals and enthusiasts who love our brand and want to share it with their community. Ambassadors receive discounts, exclusive access to launches, and promotional codes.
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How do I apply to become an ambassador?Visit the “Ambassador Program” page on our website and complete the application form.
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